I’m so excited! SENSA® is everywhere now! Where ever I turn, there’s a SENSA® ad in a magazine or infomercial running on the television. SENSA® was even named GNC’S Most Innovative Diet Product of the Year for 2010! AWESOME! It feels really good to work for a company that has helped thousands of people lose millions of pounds and change their life…maybe even saves a few lives! For those who want to try SENSA®, what are you waiting for! I know some of you may be skeptical, wondering if SENSA® is too good to be true since you’ve probably tried diets that leave you feeling hungry and moody enough to bite the person sitting next to you. Well, SENSA® is different weight loss program that you really need to experience yourself! This is why we give you the opportunity to try SENSA® before you buy it with our 30 day free trial offer!
“30-Day FREE TRIAL…What’s that about?”
Well, I’m glad you asked! Our customers get the unique opportunity to try before they buy for 30 days, without paying for the product. I know you have some questions, so I wanted to take this time to debunk any myths surrounding the 30 day free trial offer, because I didn’t want that to be your reason for not trying SENSA®.
Here’s the truth behind the SENSA® 30 day free trial…
What’s included in the trial package?
- SENSA® 2-Month Starter Kit
- How to Guide
- Getting Started DVD
- Packing slip
“But wait you said it was a 30 day trial! Why are you sending me two months?”
Good question! The trial is for 30 days on a 60 day supply. You get to use the SENSA® product without being charged for it (that’s where the term FREE trial comes in) for 30 days to see if you like it. Now imagine that you get the trial, love it, start losing weight, then at the end of 30 days, you run out and can’t sprinkle. You now have to place an order, wait for it to be delivered, then start to sprinkling again…all the while worrying if the lapse in usage adversely affected your weight loss. No need to worry since we took the liberty to send you the second month up front. Now when you fall in love with SENSA®, as we know you will, you won’t have to worry about ordering in time so you stay consistent…which is the key to success on SENSA®.
“Where are the trial terms? I don’t see them. Are you guys a scam?”
The trial terms are present. Take a gander at how the terms look when you are placing your order:
Our hope is that you read and understand the details of the offer, which is why we explain them prior to collecting your payment information and provide the customer service contact information to help answer any questions you may have. We want you to have a positive experience with SENSA® Weight Loss and our support staff is always happy to help.
Is it one of those things that keeps sending me product and charging my credit card without my permission?
Let me explain the details of the trial offer as they appear during checkout: “You have a full 30 days to try SENSA. If you enjoy SENSA, do nothing and you will be billed for the 2-Month Starter Kit one low payment of $89.95 at the end of the free trial. That’s a 43% savings off the retail price! If you decide to keep your 2-Month Starter Kit, you will be automatically enrolled in our SENSA Auto-Ship Delivery Service. As part of the SENSA Auto-Ship Delivery Service, you will receive a fresh 2-month supply of SENSA every 60 days at the low price of only $89.95 so you never run out. You will be charged this price every 60 days, billed to your credit card, plus shipping and handling. If for any reason during the 30-day trial period you are dissatisfied with your SENSA product, simply log into your account on mysensa.com or call Customer Care at 866-514-2554 to cancel. You will need to generate a Return Merchandise Authorization (RMA) number and return all open and unopened products.”
SENSA® is a six-month system and we don’t want you to forget to order or run out of sprinkles while you wait for a delivery, so we set you up to receive a fresh supply every two months. However, this is YOUR weight loss program, and if the frequency of shipments doesn’t suit you, just log into your account on the new, awesomely redesigned MySENSA.com to postpone shipments, cancel shipments, or update your account information, anytime! Just keep in mind that if you fall into the “do nothing” category that you agree to receive auto-shipments every 60 days until you reach your weight loss goals or cancel your future shipments.
Why do I have to send back the product? I thought this was a free sample!
Remember, we send two month of full size products, not samples, that you are able to use for one month without being charged for it. All we ask in exchange for this awesome opportunity is if you aren’t satisfied with your weight loss that you cancel your trial and send back the products. We give you plenty of time to send back the shakers so you can ship them regular mail. Just make sure when you cancel, you get a RMA number, which you need to write on the outside of the package so our warehouse can properly process your return.
I sent the product back without canceling first or obtaining a RMA and you guys charged me…I’M UPSET!
It sounds like you didn’t properly cancel your shipments and obtain a RMA before sending it back. Check out your packing slip under the please note section where it reads: “Return packages require a Return Merchandise Authorization (RMA) number to ensure accurate processing.” In order to promptly and accurately process your request, we require a RMA number, which can be obtained online at MySENSA.com or by calling our customer service department at 866-514-2554, M-F 6AM-4PM, PST. We’re sorry to see you go, but we want to make sure you understand our return policy so there aren’t any misunderstandings, and wish the best in your future endeavors.
So there you have it folks… the truth about the SENSA® Free 30 Day Trial! We hope that gives you some insight into the trial and dispels any myths that may be hindering you from making the decision to try SENSA®. SENSA® WORKS! Just check out our testimonial’s success stories. If you have any questions, feel free to ask them! Don’t forget to sprinkle!